Privacy Policy

SmartLab does not sell email addresses.

SmartLab reserves the right to update this Privacy Policy at any time, please check back often for updates.

SmartLab does not send Spam.

If this policy were to ever change it would be noted here in the Privacy Policy for all users to view.

About SmartLab

SmartLab is a place where people like you can connect to share experiences and discuss consumer products and shopping experiences.

SmartLab is sponsored and hosted by Bellomy Research, Inc.

Information Collected/Tracked by SmartLab

Information submitted to SmartLab

SmartLab collects account information submitted by the users such as name and email address to identify users and send notifications related to the use of the site. SmartLab also collects user-submitted profile information such as gender, age, activities, location, etc.

Information not directly submitted by users to

This is information we collect that is not personally identifiable, such as browser type and IP address. This information is gathered for everyone who uses the site for the general administration of our website, and to allow us to bring you a better user experience by customizing the site for your specific technical settings.

Use of Information Obtained by SmartLab

Information users submit to SmartLab

User Name and photos will be used by SmartLab to show new members or examples of members on various pages throughout the site. Profile information as well as first name and photos are displayed to people belonging to the Panel.  Panel members can communicate on the Panel with each other through our messaging service, without disclosing email addresses. We may also use a user's email address to send periodic newsletters or information about changes or updates to the site.

SmartLab will also use some of the information posted on our site for content. When a contribution is posted then that information becomes part of the Panel and can be used on other areas of the site. This is how SmartLab builds its content and allows other users to learn from the user who posted the information. This is the nature of this site.

Sharing of the Information this Site Gathers/Tracks

We do not sell, rent, share, trade or give away any of your personal information unless required by law or for the protection of your membership. However, SmartLab may share profile information and aggregate usage information in a non-personally identifiable manner. We do not disclose information that will be used to identify you personally.


This site may contain links to other websites. Please be aware that SmartLab is not responsible for the privacy practices of other Web sites, including advertising or ecommerce partners. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personal information. This privacy statement applies solely to information collected by this Web site.

Use of Cookies

Cookies are pieces of data stored on the user's computer tied to information about the user. We use session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. Cookies are used to manage sessions on our site. Users must enable cookies to use our site. Also, users may optionally use a cookie to remember their password in order to automatically log in to our site. We do not and will not use cookies to collect private information from any user which they did not intentionally submit to us. It is the user's choice to enable cookies on their browser.

Correcting/Updating or Removing Information

SmartLab users can modify any of their personal information at any time by logging into their account and accessing features such as Edit Profile. If you need help with your password or cannot access your profile for editing please contact for help.

Changes in Our Privacy Policy

If we change our privacy policy, we will post the changes here on our web site for our users. If we use personally identifiable information in a manner different from that stated at the time of collection we will notify users via email or by placing a prominent notice on our site. If at any time a user wants more information on the Privacy Policy or how their information is being used they can contact

Conversations, Forums, Comments and Chat Rooms

Always use caution when posting on the forums or other areas of our site and other sites. Please keep in mind that whenever you voluntarily disclose personal information online for example on forums, through conversations, or in chat areas - this information will be seen and possibly used by others. Be careful about where you post information that is personal or sensitive in nature.


Your SmartLab account is password-protected. This web site takes every precaution to protect our users' information and treats this very seriously. We use industry standard measures to protect your information that is stored within our database. We limit the access to your information to those employees who need access to perform their job function such as our customer service personnel or database update maintenance. If you have any questions about the security at our website, please email us at


Users who no longer wish to participate in the SmartLab Panel can opt-out by sending an email to with the word “Unsubscribe” in the subject line.

Contacting the Web Site

If you have any questions about this privacy policy, the practices of SmartLAB, your dealings with this Web site, or if you have any other feedback, please feel free to email us at